Dirk Grundmann

6516 W. Santa Ana Ave · Fresno, CA 93723 · (559) 277-9660 · [email protected]

SUMMARY

Dedicated material planning and logistics professional with more than 10 years of experience. Extensive background knowledge in business process analysis, application implementation, troubleshooting and international application support. Successful assignment as procurement official. Worked in phone sales, invoicing, work order creation and shipping. Goal oriented team player with ability to work across departments. Associate of Arts degree in Business Administration and German Industrial Trader certificate.

PROFESSIONAL EXPERIENCE

Maggie's Childcare – Fresno, CA
01/2011 – present

Home Daycare Owner / Operator
- Operate Maggie's Childcare with my wife.
- Handle accounting including tax preparation.
- Created the webpage www.maggieschildcare.info that advertises and also functions as a web based accounting software.
- Supervise children from the age of 0 to 9 Years.
- Cook for the children according to the guidelines of the government sponsored "Child and Adult Care Food Program - CACFP".

TagMar, Inc. – Fresno, CA
06/2010 – 01/2011

Data Entry/Content Developer
- Updated and edited content of vacation packages on web page www.gordonsguide.com.

Ford Motor Company – Fresno, CA
01/2000 – 12/2009

Customer Service – Help Desk
- Supported material planning users, material handling users and administrators in Europe and Asia Pacific with system issues and advised how to utilize Ford’s internal material planning and logistics application GPIRS to complete tasks like ordering or inventory control.
- Reported system bugs and followed up with programmers located in Dearborn, MI.
- Assisted launch expert with material planning and logistic application launches in Germany, Turkey and Australia.
- Trained engineers in usage of ordering interface.
- Tested program changes before implementation.
- Advised suppliers how to use the Covisint web interface to manage purchase orders and assisted with payment inquiries.
- Participated in pre-launch planning for new material planning and logistics application.
- Worked 3 years from Ford engineering center in Cologne, Germany and 7 years from home office in Fresno, CA.
- Worked through staffing agencies RLE International Inc. and Computer Confidence Inc.

Herzog Personal Service – Cologne, Germany
10/1999 – 12/1999

Office Clerk
- Sorted checks for German bank Stadtsparkasse Cologne while working through staffing agency.

BPS Personal Service – Cologne, Germany
04/1998 – 08/1998

Office Clerk – Data entry
- Updated customer database at bar code administration company CCG while working for staffing agency.

Johnson & Johnson – Bad Honnef, Germany
01/1997 – 08/1997

Procurement Official
- Official in charge of raw material procurement.
- Reduced warehouse inventory from 3 to 2 million German Marks while increasing availability of raw material for production.
- Organized just in time delivery to reduce waiting times for delivery trucks.
- Worked through temporary agency Bindan in Bonn, Germany.

Raichle Personal Service – Bonn, Germany
05/1996 – 08/1996

Office Clerk – Data entry and secretary
- Worked at T-Mobile headquarter in Bonn, Germany through staffing agency.
- Activated replacement chip cards for cell phones and mailed them to customers.
- Worked as secretary for sales support manager.

Timepower – Bonn, Germany
05/1995 – 08/1995

Office Clerk
- Worked at T-Mobile headquarter in Bonn, Germany through staffing agency.
- As data entry clerk, entered new customer data into computer from fax applications.
- Filed new customer applications by phone number.

Raichle Personal Service – Bonn, Germany
03/1994 – 12/1994

Secretary, Test Driver
- Was employed through staffing agency at T-Mobile headquarter.
- Worked as secretary for worker council and IT manager.
- Test-drove car for automatic toll collection project.

Peter Kuempel & Sohn – Lohmar, Germany
10/1992 – 03/1993

Sales Associate
- Worked in the sales department selling standard and custom Plexiglas and other plastics products.
- Created invoices for accounts receivables.
- Wrote work orders.

Deutsche Bundeswehr – Koblenz, Germany
10/1991 – 09/1992

Recruit
- Participated in 12-month mandatory German military draft.
- Worked as office clerk at the human resource office of battalion.

Peter Kuempel & Sohn – Lohmar, Germany
08/1988 – 09/1991

Industrial Clerk
- Apprenticeship in the department’s sales, purchasing, accounting, production planning and shipping.
- During and after completion of apprenticeship worked in the sales department selling standard and custom Plexiglas and other plastics products.
- Created invoices for accounts receivables.
- Wrote work orders.

EDUCATION AND TRAINING

Associate of Arts in Business Administration, 1998
Fresno City College – Fresno, CA / G.P.A. 3.52

Industrial Clerk apprenticeship, 1991
Peter Kuempel & Sohn – Lohmar, Germany

COMPUTER SKILLS

Microsoft Office (Word, Excel, Outlook, PowerPoint), MS Windows (2000, XP, Vista, 7), NetMeeting, Remote Desktop, GPIRS, GIRS, Covisint

Keywords: MP & L, SPI, procurement, purchasing, manufacturing, global, customer service